Terms and Conditions

1. Acceptance of Terms

By engaging with Gehili's event organization services, whether through our website, email communication, or direct contact, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

These terms apply to all visitors, clients, vendors, and others who access or use our event planning and organization services.

2. Service Description

Gehili specializes in professional event organization services, including but not limited to:

• Corporate events and conferences
• Private celebrations and parties
• Wedding planning and coordination
• Trade shows and exhibitions
• Team building activities
• Virtual and hybrid event management

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. Booking and Reservations

3.1 Service Agreements

All event bookings require a signed service agreement outlining the scope of work, deliverables, timeline, and associated costs. The agreement becomes binding upon signature by both parties and receipt of the initial deposit.

3.2 Deposits and Payments

A non-refundable deposit is required to secure your event date. The deposit amount typically ranges from 25% to 50% of the total estimated cost, depending on the event scope. Final payment is due no later than 14 days before the event date unless otherwise specified in the service agreement.

3.3 Payment Methods

We accept various payment methods including bank transfers, credit cards, and approved payment platforms. All payments must be made in the currency specified in the service agreement.

4. Cancellation and Refund Policy

4.1 Client Cancellations

If you need to cancel your event, the following terms apply:

• More than 90 days before the event: Deposit is forfeited; any additional payments refunded minus administrative fees
• 60-90 days before the event: 50% of total contract value is non-refundable
• 30-59 days before the event: 75% of total contract value is non-refundable
• Less than 30 days before the event: 100% of total contract value is non-refundable

4.2 Gehili Cancellations

In the unlikely event that Gehili must cancel services due to circumstances beyond our control, we will provide a full refund of all payments received or offer to reschedule the event at no additional cost.

5. Client Responsibilities

To ensure successful event execution, clients agree to:

1. Provide accurate and complete information regarding event requirements, guest count, and special needs
2. Respond to communications and requests for information in a timely manner
3. Make timely payments according to the agreed schedule
4. Obtain necessary permits, licenses, and insurance as required by venue or local regulations
5. Inform Gehili of any changes to event details at least 14 days prior to the event date
6. Ensure that all attendees comply with venue rules and regulations

6. Liability and Indemnification

6.1 Limitation of Liability

Gehili shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services. Our total liability shall not exceed the total amount paid by the client for the specific event in question.

6.2 Third-Party Vendors

While we carefully select and coordinate with third-party vendors (caterers, venues, entertainers, etc.), Gehili is not responsible for their actions, omissions, or failures to perform. Clients are encouraged to review vendor contracts independently.

6.3 Force Majeure

Gehili shall not be held liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, government restrictions, labor disputes, or venue unavailability.

7. Intellectual Property

All content, designs, concepts, and materials created by Gehili for your event remain the intellectual property of Gehili unless otherwise specified in writing. Clients receive a license to use these materials for their specific event but may not reproduce, distribute, or use them for commercial purposes without express written permission.

Any photographs, videos, or promotional materials created during the event may be used by Gehili for marketing purposes unless the client requests otherwise in writing prior to the event.

8. Confidentiality

Gehili respects the confidential nature of event planning. We agree to maintain confidentiality regarding all non-public information shared by clients, except where disclosure is required by law or necessary to fulfill our contractual obligations to vendors and venues.

9. Changes to Event Plans

Changes to the agreed-upon event scope, guest count, or services requested may result in additional charges. All change requests must be submitted in writing and will be subject to availability and feasibility. Significant changes requested within 30 days of the event may incur rush fees.

10. Dispute Resolution

Any disputes arising from these Terms and Conditions or the services provided shall first be attempted to be resolved through good-faith negotiation between the parties. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the laws of England and Wales.

11. Modifications to Terms

Gehili reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website with the effective date clearly indicated. Continued use of our services after modifications constitutes acceptance of the revised terms.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any legal action or proceeding shall be brought exclusively in the courts located in London, United Kingdom.